FAQ
How often should I use the Laser Cap? Can I use it every day?
It is recommended to use our Laser Cap for 30 minutes, 3-4 times per week, on alternating days. Additional usage has not been shown to increase results.
How soon will I see results?
Most users see noticeable improvements within 4 to 6 months of consistent use. Some users may notice minor changes as early as 3 months, such as reduced hair shedding, with more visible regrowth appearing after continued use.
Can I use the LIVDOR Laser Cap more than the recommended time?
No. Exceeding the recommended usage time will not improve results and may cause unwanted side effects.
What happens if I stop using the Laser Cap?
Occasional breaks, such as holidays or missed sessions, will not significantly impact your long-term progress. However, for the quickest outcomes, it’s best to minimise treatment interruptions as much as possible. Consistent, long-term use of the Laser Cap is recommended, similar to maintaining a healthy diet or regular exercise.
What should I expect to feel during treatment?
The laser cap treatment should be completely painless. You may notice a slight warmth which is to be expected and indicates that the Laser Cap is working.
Is the device safe to use with other hair growth treatments?
Yes, the LIVDOR Laser Cap can be used in conjunction with other hair growth treatments supplements, minoxidil or others. Consult your doctor for personalised advice.
What should I do if my device stops working?
Refer to the troubleshooting guide in this manual. If issues persist, contact info@livdor.com for assistance.
Can the laser cap be shared with others?
It is not recommended to share the device due to hygiene reasons.
Is the LIVDOR Laser Cap FDA-cleared and CE-approved?
Yes, it complies with safety regulations, isFDA-cleared for hair regrowth treatment, and is also CE-approved for compliance with European health and safety standards.
What is the LIVDOR Laser Cap Guarantee?
At LIVDOR we believe in supporting long term hair health through consistent use of our laser cap technology. If after completing six full months of using your LIVDOR Laser Cap as directed you do not see visible improvement, you may be eligible for a refund under our 6 Month Results Commitment.
This policy is in place to give you peace of mind and confidence in the product, while ensuring fairness and accountability for all customers.
See the Refund Policy for more detail.